Privacy policy
Last Updated: June 2026
At Velaro, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or communicate with us.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full name
- Billing and shipping address
- Email address
- Phone number
Payment Information
Payments are securely processed through trusted third-party payment providers. Velaro does not store your complete debit or credit card details.
Order Information
- Products purchased
- Order history
- Returns or exchanges
- Delivery details
Account Information
If you create an account, we may store:
- Login credentials
- Saved addresses
- Wishlist and preferences
Device & Website Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Cookies
- Website usage data
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Arrange shipping and delivery
- Provide customer support
- Send order confirmations and tracking updates
- Improve our website and shopping experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional emails (only if you’ve opted in)
Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze visitor activity
- Personalize your shopping experience
You can disable cookies through your browser settings, although some features of the website may not function correctly.
Sharing Your Information
We only share your information when necessary.
This may include:
- Shopify (our e-commerce platform)
- Payment providers
- Shipping and logistics partners
- Analytics providers
- Government or legal authorities when required by law
We never sell your personal information to third parties.
Shopify
Our store is powered by Shopify. Information you provide may also be processed by Shopify in accordance with their Privacy Policy to securely process payments, orders, and website functionality.
Data Security
We use industry-standard security measures to protect your personal information.
Although no online system is completely secure, we continuously work to safeguard your data against unauthorized access, misuse, or disclosure.
Data Retention
We keep your information only for as long as necessary to:
- Complete your orders
- Provide customer service
- Meet legal and tax obligations
- Resolve disputes
- Prevent fraud
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Receive a copy of your information
- Withdraw marketing consent
- Object to certain data processing activities
To exercise these rights, please contact us using the details below.
Marketing Communications
If you’ve subscribed to our newsletter or promotional emails, you may unsubscribe at any time by clicking the Unsubscribe link in any email or by contacting us directly.
Order confirmations and shipping updates will still be sent even if you unsubscribe from marketing emails.
Children’s Privacy
Our website is not intended for children under the age of 16.
We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites.
Velaro is not responsible for the privacy practices or content of external websites.
We encourage you to review their privacy policies before sharing any personal information.
International Transfers
Your information may be processed or stored outside your country where necessary to operate our business and fulfill your orders.
Where required, we use appropriate safeguards to protect your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.
Any updates will be posted on this page with a revised Last Updated date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.
Velaro
Email: velarojerseys@gmail.com